First Login¶
Welcome to JCTC! This guide will help you log in and set up your account.
Step 1: Access the Login Page¶
Navigate to your JCTC instance URL (e.g., https://jctc.ng).
Step 2: Enter Your Credentials¶
- Email: Enter the email address provided by your administrator
- Password: Enter your temporary password
First-time users
If this is your first login, use the temporary password sent to your email. You will be prompted to change it immediately.
Step 3: Two-Factor Authentication (if enabled)¶
If your organization has enabled 2FA:
- Open your authenticator app
- Enter the 6-digit code
- Click Verify
Step 4: Complete Your Profile¶
After your first login, complete your profile:
- Click your avatar in the top-right corner
- Select Profile Settings
- Fill in your details:
- Full Name
- Phone Number
- Department
- Click Save Changes
What's Next?¶
-
Learn how to navigate the JCTC interface
-
Start creating and managing cases
